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Help Us Serve You Better: Share Your Support Experience!
Your Name
Email
How responsive and prompt was the support team in resolving your issue?
(Required)
Extremely responsive and prompt
Very responsive and prompt
Moderately responsive and prompt
Slightly responsive and prompt
Not responsive and prompt at all
Were you satisfied with the communication and clarity of information provided by the support team?
(Required)
Yes, completely satisfied
Yes, somewhat satisfied
No, not satisfied
How likely are you to recommend the support team to others?
(Required)
Very likely
Somewhat likely
Neutral
Not very likely
Not at all likely
Were you provided with regular updates on the progress of your issue?
(Required)
Yes, frequent updates
Yes, but updates were infrequent
No, there were no updates
Do you have any additional comments or suggestions for improving our support team's services? (Open-ended question)
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