THE BUZZNERD PARTNERSHIP
A Support & Growth Model
At Buzznerd, our role goes beyond supporting your website. We partner with you to actively grow your dealership by improving visibility, enhancing performance, and continuously evolving your digital presence.
Our goal is to ensure your website is not just maintained, but consistently working as a high-performing asset that supports your business objectives, adapts as you grow, and keeps you competitive in an increasingly digital and AI-driven landscape.
This means we are not just reacting to requests. We are proactively identifying opportunities and delivering improvements that drive real results.
YOUR DEDICATED TEAM
Client Success Manager (CSM)
Your primary point of contact and strategic partner. Your CSM helps align your website and digital efforts with your business goals, prioritizes initiatives, and ensures consistent communication.
Technical Project Manager (TPM)
Responsible for execution, timelines, and internal coordination. Your TPM ensures work is scoped correctly, delivered efficiently, and implemented to a high standard.
Support Engineers & Support Portal
For day-to-day updates, troubleshooting, and requests, our support engineers are available through our centralized support portal.
Through the support portal, you can:
- Submit and track requests in one place
- Communicate directly with our team
- Maintain visibility into progress and updates
Our team follows a structured communication approach, with timely responses and consistent follow-up, so you’re never left wondering where things stand.
ONGOING GROWTH & IMPROVEMENTS
Your website should never stay static. As your business evolves, your digital presence should evolve with it.
As part of working with Buzznerd, we continuously look for ways to improve and expand your website through:
New Integrations
Connecting your website with tools and platforms that improve efficiency and streamline operations.
AI Enhancements
Improving how your business is understood, surfaced, and recommended across AI-driven search and discovery platforms.
Marketing Support
Helping increase visibility, engagement, and lead generation through strategic updates and optimizations.
New Features & Functionality
Adding capabilities that improve user experience and support your business goals.
This ensures your website remains a long-term asset that continues to drive value over time.
WHAT THIS MEANS FOR YOUR BUSINESS
With this structure and approach in place, you can expect:
- Clear communication and defined points of contact
- Consistent progress and follow-through
- Ongoing improvements, not just one-time updates
- A website that continues to support your growth
Most importantly, you have a team that is invested in your success and focused on helping your dealership move forward.
REVIEWS & TESTIMONIALS
Our clients value not only the results we deliver, but also the structure, communication, and reliability behind how we deliver them.
WHAT THEY'RE SAYING
THE BUZZNERD SLA
Our Service Level Agreement is simple: All requests that come in during the week will be responded to within 24 hours. Anything that comes in over the weekend will be responded to within 48 hours. We’ve never dropped the ball on our Buzznerd SLA and don’t intend to.
BECOME A BUZZNERD
You think you got what it takes? We would to hear from you. You’d be working side-by-side with the industry’s best.